02 February 2011 | Author: C. Tate
Yahoo! today deflected claims their mail service caused the Windows Phone 7 bug hogging up users' monthly data allowances, instead saying the problem rested with the phone's own mail app.
The problem - which sees handsets sending and receiving data unbeknownst to the user -first came to light at the beginning of this year, when users reported large amounts of their data allowances had been eaten up, and stories of handsets downloading 2 to 5MB per hour abounded.
Originally Microsoft had refused to name a culprit, simply saying it was down to a third-party application, but last night confirmed that Yahoo was responsible.
"We have determined that an inefficiency exists in the synchronisation of e-mail between the Windows Phone mail client and Yahoo Mail," the company said in a press release.
"This inefficiency can result in larger than expected data usage for a very small percentage of users."
The problem apparently lies in a glitch in the code for telling Windows Phone 7 how to fetch new messages from Yahoo Mail. This error lets the system download up to 25 times more data than required.
However, Yahoo denied these accusations and, conversely, laid the blame firmly at the door of the Windows Phone Mail app.
The methodology that Microsoft uses for interacting with Yahoo! Mail's IMAP servers, according to Yahoo!, was non-standard.
"Yahoo! has offered to provide Microsoft a near-term solution for the implementation they chose," Yahoo! told the Register, "and is encouraging Microsoft to change to a standard way of integrating with Yahoo! Mail, which would result in a permanent fix."
The company also pointed out that Android, Nokia, BlackBerry and iPhone users had not reported any problems with accessing their IMAP servers.
Yahoo! and Microsoft spar over smart phone bug
Yahoo! today deflected claims their mail service caused the Windows Phone 7 bug hogging up users' monthly data allowances, instead saying the problem rested with the phone's own mail app.The problem - which sees handsets sending and receiving data unbeknownst to the user -first came to light at the beginning of this year, when users reported large amounts of their data allowances had been eaten up, and stories of handsets downloading 2 to 5MB per hour abounded.
Originally Microsoft had refused to name a culprit, simply saying it was down to a third-party application, but last night confirmed that Yahoo was responsible.
"We have determined that an inefficiency exists in the synchronisation of e-mail between the Windows Phone mail client and Yahoo Mail," the company said in a press release.
"This inefficiency can result in larger than expected data usage for a very small percentage of users."
The problem apparently lies in a glitch in the code for telling Windows Phone 7 how to fetch new messages from Yahoo Mail. This error lets the system download up to 25 times more data than required.
However, Yahoo denied these accusations and, conversely, laid the blame firmly at the door of the Windows Phone Mail app.
The methodology that Microsoft uses for interacting with Yahoo! Mail's IMAP servers, according to Yahoo!, was non-standard.
"Yahoo! has offered to provide Microsoft a near-term solution for the implementation they chose," Yahoo! told the Register, "and is encouraging Microsoft to change to a standard way of integrating with Yahoo! Mail, which would result in a permanent fix."
The company also pointed out that Android, Nokia, BlackBerry and iPhone users had not reported any problems with accessing their IMAP servers.
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