Interaction Design

Interaction design helps you maximise your return on investment by ensuring your website, web application or other digital assets meet the needs of your user audiences to improve user experience.

In a competitive marketplace, brands with great user experience and great content are the ones that stand out, and investing in interaction design that works can result in improved perception of your brand online.

How does it work?

Interaction design is more than just the sum of interface design and usability testing alone. With a good understanding of your business needs and user requirements, we can help you design great user interactions that result in a positive user experience both on and off site. We will:

Carry out user requirements research and develop user personas to define who your users are, what they want and how to engage with them.
Evaluate and assess the user experience and level of engagement with your site/content by reviewing user journeys and key user touch points.
Follow an iterative UCD design process to plan, prototype and test design collateral (site maps, wireframes, content etc) with real users.

What you will receive

User research including user personas.
Wireframe illustrations with accompanying design and technical brief to outline treatment of content and design elements.
Iterative usability testing.
Ongoing consultation and support throughout implementation.