Usability Training

Usability and user experience are essential to the success of your website or online business and should be the basis of any design.

Our custom usability training courses are designed to improve your knowledge of web usability and application of usability tasks whether you are a site owner or an in-house usability expert looking to hone your skills and those of your team.

Learn how to montior and measure user behaviour to identify and fix problem areas with a greater understanding of user research , user experience design and usability evaluation methods.

Benefits of usability training

Strong grounding in web usability will enable you to:

• Gain an understanding into how people use websites
• Learn how to tailor content to meet business and visitor needs
• Improve the customer experience and satisfaction

What does Usability Training involve?

The type of training you'll require will very much depend on the knowledge level and structure of your team. We can design private courses for you and your team that will ensure you have a full grasp of key usability issues and inspection methods that you can quickly apply to your website.

Each customised usability training course or workshop will cover topics relevant to you and your business. These modules include:

• Web usability principles
• Web accessibility principles
• User research methods
• Heuristic evaluation
• Usability testing
• Information architecture
• Measuring usability
• Conversion optimisation
• Websites that sell

Our training courses will help you understand usability standards, commercial benefits of usability, how to overcome common barriers and how to measure the impact of the changes you make to your site.

Each bespoke course will include relevant participant activities and examples of your and your competitor's sites to ensure you can action any observations made within the session.

What you will receive

• We'll work with you to develop a custom training plan, agenda and schedule.
• Each training participant will receive a copy of the presentation along with relevant hand-outs or other materials to support their role.
• A skills survey to help you gauge the knowledge level of your team before and after training.

What happens next?

Are you building a new UX team, planning a major project, or just want to develop existing skills? Contact us to talk to our training team who can help you develop a custom usability training plan that will help you.